Privacy Policy

Last updated: October 2026

1. Who we are

Degreeverse ("we", "us", "our") is an admission counselling service that helps students enroll in UGC-entitled online degree programs offered by partner universities, including Manipal University Jaipur, LPU, Amity University Online, NMIMS Online, DPU Online and Galgotias Online. This policy explains how we handle personal information collected through degreeverse.in and degreeverse.in.

2. Information we collect

When you use our enquiry forms, chatbot, or callback request, we collect:

• Your name and mobile number
• Your program/course interest and preferred university
• Messages you send to our AI counsellor chatbot ("Priya")
• Your preferred callback time, eligibility answers, and your email address or country code if you choose to share them
• A record that you agreed to this Privacy Policy when you submitted a form
• Basic usage data (pages visited, general location, device type) via Google Analytics

We do not knowingly collect information from anyone under the age of 18 without parental involvement, and our services are intended for prospective higher-education students.

3. How we use your information

• To contact you by phone, WhatsApp, SMS, or email about your enquiry
• To share your enrollment interest with the relevant partner university for admission processing, if you choose to proceed
• To improve our website, chatbot responses, and counselling process
• To send you information about scholarships, EMI options, or programs you've shown interest in

4. Who we share it with

We share your information with:

• Partner universities — only if you proceed with an application, so they can process your admission
• Service providers we use to operate the site, including Google (for form storage and analytics via Google Sheets and Google Analytics), Supabase (our database and file storage), Netlify (website hosting), WhatsApp (for callback/message alerts), and Anthropic (whose Claude AI powers our chatbot — chatbot conversations are processed by Anthropic's API to generate responses)

We do not sell your personal information to third parties or advertisers.

5. Cookies and analytics

We use Google Analytics (GA4) to understand how visitors use our site. This may set cookies that track anonymized usage patterns. You can disable cookies in your browser settings, though some site features may not work as expected.

6. Data retention

We retain enquiry and lead data for as long as reasonably necessary to fulfil the purposes above, or until you request deletion, whichever is earlier.

7. Your rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below. We'll respond within a reasonable timeframe.

Consent and withdrawing it

We collect your details only after you tick the consent box on a form, or continue in our chat after seeing the privacy notice. You can withdraw consent at any time by writing to hello@degreeverse.in or messaging us on WhatsApp at +91 95094 11493. After you withdraw, we will stop contacting you and delete your enquiry details, except where we must keep a record by law.

8. Security

We take reasonable technical and organizational measures to protect your information, but no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy from time to time. Continued use of our site after changes means you accept the updated policy.

Grievance contact

If you have a complaint about how your personal information is handled, write to the Grievance Contact, Degreeverse, at hello@degreeverse.in with the subject "Privacy grievance". We aim to reply within 7 working days.

10. Contact us

For any privacy questions or requests, reach us at:

📧 hello@degreeverse.in
📞 +91 95094 11493